Staff Directory

ANGELIC ARANA VARELA

Angelic Arana Varela manages a comprehensive, coordinated network of prevention partners and resources for people at risk of homelessness. Angelic worked at CSB from 2013-2020 in the roles of Administrative Assistant and Program Manager for the Unified Supportive Housing System. She previously worked for Columbus Urban League for three years as a Family Service Advocate and earned a bachelor’s degree in sociology from the Ohio State University.

JEREMIAH BAKERSTULL

As the Senior Data Analyst, Jeremiah Bakerstull is responsible for program and system data analysis, evaluation and reporting. Prior to joining Community Shelter Board in 2010, Jeremiah worked for Pilkington. He has a master’s of science in management degree, which he earned from Mount Vernon Nazarene University.

THADDEUS BILLMAN

As Operations Administrator, Thaddeus Billman analyzes data, ensures data integrity, conducts research, proofs and edits materials, and prepares and submits reports. Additionally, he oversees CSB’s information technology and provides overall administrative support for the data and evaluation team. Before joining CSB, Thaddeus worked as an actuary at Nationwide, where he also delivered in-house technical support. He earned his bachelor’s degree in actuarial science from the Ohio State University.

JENNIFER BIRMELE

Jennifer Birmele oversees Community Shelter Board’s housing programs for people facing homelessness. This includes the direct client assistance program for short-term rent and utility assistance, the Unified Supportive Housing System for lease-up and vacancy management of permanent supportive housing, and strategic work to build and expand partnerships with property owners. She ensures that housing programs funded by the U.S. Department of Housing and Urban Development are administered effectively and in compliance with funder requirements.

Jennifer has more than 16 years of experience working with affordable housing programs and housing homeless families in the Springfield area. She most recently worked for the Springfield Metropolitan Housing Authority. Jennifer received her bachelor of business administration degree in 1999 from Franklin University and master of public administration degree in 2019 from Arkansas State University.

CHRISTINA BLAIR

NICHOLAS BRENNER

Nicholas Brenner builds partnerships with property owners and landlords to support CSB’s partner agencies in their work to quickly resolve housing crises for people experiencing homelessness. He works to collaboratively and strategically expand partnerships that result in increased access to a diverse array of local housing options for people in need. Nicholas comes to CSB from Home for Families, where he was a member of rapid re-housing programs as a case manager. He has more than seven years of experience in the human services sector, as well as experience in property owner relationships. Nicholas received his bachelor’s degree in healthcare administration from the University of Toledo.

CATHY ELLERBROCK

Cathy Ellerbrock administers partner agency contract activities and manages the program review and certification process. She is responsible for coordinating funding applications to ensure effective stewardship of investments in partner agency programs. Cathy has previous experience in the food manufacturing and home goods industries with over 25 years of experience in customer service, operations and vendor compliance. She attended Mount St. Joseph University where she earned a bachelor’s degree in business administration.

CANDY FAUGHT

Candy Faught supports the financial operations of CSB by performing accounting and accounts payable functions. She ensures timely and accurate payment of invoices and supports all accounting and payables functions. She has over 15 years of accounting and operations experience, most with banking institutions.

SERENA FINLAY

Serena Finlay joins Community Shelter Board in the new role of Chief of Staff. Working closely with the President + CEO, she plays a critical, strategic role in advancing CSB's mission to make sure everyone has a place to call home. Serena’s focus is on aligning departmental efforts, fostering collaboration, and ensuring operational excellence. She also advances advocacy and policy priorities pertaining to poverty, homelessness, and housing.

Serena is a proud graduate of The Ohio State University and is thrilled to return to her roots in Columbus. Serena is a dedicated professional with a robust background in political strategy, campaign management, and fundraising, driven by a passion for community service and social justice. With extensive experience from premier national political campaigns across battleground states, Serena has effectively managed staff and consultants, navigated complex relationships, and developed and executed strategies in fast-paced environments.

Having previously served as Director of Candidate and Donor Services at the Democratic Association of Secretaries of State (DASS), Serena played a pivotal role in overseeing a comprehensive fundraising program. Serena has excelled in managing high-dollar campaigns, direct mail, and digital strategies, contributing to her expertise in fundraising operations on battleground campaigns across the country.

Previous to DASS, Serena served as Deputy Campaign Manager for Congresswoman Katie Porter’s highly competitive Congressional and US Senate campaigns, managing a substantial budget and overseeing critical aspects such as digital acquisitions, vendor relationships, and team coordination. Returning to Columbus last summer has reaffirmed her strong ties and commitment to the community, built during her tenure with the Statehouse and campaigns for local leaders like former Rep. Kristin Boggs and Senator Sherrod Brown.

Serena’s diverse experiences across state and federal campaigns, coupled with her understanding of policy and stakeholder dynamics, uniquely position her to navigate and contribute effectively to Community Shelter Board’s mission.

DEREK FRY

Derek Fry completes housing inspections to ensure safe and high-quality environments for Community Shelter Board’s housing programs. He is a compliance expert with local, state, and federal housing code and regulations, and he coordinates with property owners to help them achieve compliance and participate in CSB’s housing programs. Derek has experience managing property owners’ associations and most recently worked for Capital Property Solutions.

ERIKA GABLE

Erika Gable serves as Chief Development Officer, leading planning, implementation, and oversight of all fundraising activities, ensuring alignment with Community Shelter Board’s mission to make sure everyone has a place to call home. She secures philanthropic resources, cultivates private sector relationships, and strategically drives support towards enhancing mission sustainability and organizational growth, fostering financial health and stability.

Erika is a seasoned nonprofit leader with a strong background in philanthropy and organizational development. In her most recent role as Associate Vice President for Development at Columbus College of Art & Design, she oversaw comprehensive fundraising and alumni engagement. She holds an MBA and MPA from The Ohio State University, specializing in Strategy, Nonprofit Management, and Philanthropy.

LAUREN HISKEY

Lauren Hiskey joins Community Shelter Board as a Compliance Administrator working jointly with the departments of Grants + Compliance and Data & Evaluation. Previously, Lauren worked as a Senior Research Associate at The Ohio State University on a grant funded by the MacArthur Foundation focused on reducing racial disparities in the criminal justice system. Her professional experience includes research, project administration, and direct service work. Lauren holds an MSW degree from The Ohio State University.

DON HOLLENACK

Don Hollenack joined Community Shelter Board as Finance Director in 2015. He is responsible for the budget and financial operations of CSB. He has 30 years of experience in accounting and finance in the public, private, and non-profit sectors. Don received his bachelor of science degree in business administration from the Ohio State University and is a certified public accountant. He previously served as Chief Financial Officer for Community Housing Network for 10 years.

Don is active in community service in the areas of non-profit finance and youth athletics.

VALERIE HOLTZ

Valerie Holtz ensures that CSB’s housing programs funded by the U.S. Department of Housing and Urban Development are administered effectively and in compliance with funder requirements. Valerie previously worked as an asset manager at Springfield Metropolitan Housing Authority doing property management. She has more than 20 years of experience in property management, rent calculation, voucher administration, and file audit.

SHANNON TL ISOM

Shannon TL Isom, named President and CEO of Community Shelter Board in 2023, has a twenty-year track record leading strategic teams and is deeply connected to continuums of care for communities of color, especially focused on social determinants, intersectionality, gender, and race. She has expertise in science, public health, non-profit management, medicine, and business. During her nine-year tenure as President and CEO of YWCA Dayton, Shannon increased the operational budget by 196%. She secured the first $1M biennial appropriation for the Ohio Council of YWCA.

Shannon holds a master's degree in health administration from Northeastern University and a bachelor’s degree in pre-medicine/biology from Spelman College. She was a MD candidate at Wright State University School of Medicine and also studied medicine at the Ohio State University.

Shannon serves as a board member for the Affordable Housing Alliance of Central Ohio and YWCA USA. She is a member of the Economic Mobility Coalition; Equity Now Coalition, a collective action initiative focused on social justice in Central Ohio; Regional Housing Coalition, a group of municipalities, non-profits, and private sector partners working to address the key housing challenges facing our region; and the Workforce Advisory Committee. She served as a an advisory member for First Financial Bank Advisory Board, and as a board member for Dayton Downtown Partnership, Co-Op Dayton, Community Appeals Board for the City of Dayton, and Miami Valley Regional Planning Committee. She served on the executive advisory committee for the Human Rights Center at the University of Dayton and as co-chair of the Racism is a Public Health Crisis task force. Shannon served as a TEDx coach for TEDx Dayton.

Shannon received a Humanitarian Award from the National Conference for Community and Justice of Greater Dayton in 2022. She received a National Philanthropy Award from the Association of Fundraising Professionals in 2021.

With a budget of $55 million, Shannon facilitates and leads work with our community to make sure everyone in Columbus and Franklin County, Ohio has a place to call home. She brings together diverse organizations to work together as an efficient system, rather than as a fragmented set of resources.

EMILY JUENGEL

Emily Juengel oversees Community Shelter Board’s housing programs for people facing homelessness. This includes the direct client assistance program for short-term rent and utility assistance and the Unified Supportive Housing System for lease-up and vacancy management of permanent supportive housing. She ensures that housing programs funded by the U.S. Department of Housing and Urban Development are administered effectively and in compliance with funder requirements. Emily originally joined CSB in 2019 in the role of Program Administrator for direct client assistance, and she previously worked as senior case manager for a homelessness prevention program at Gladden Community House. Emily earned her master’s degree in public administration from the Voinovich School of Leadership and Public Affairs at Ohio University, as well as her undergraduate degree in social work from The Ohio State University.

NíEL M. JURIST

Níel Jurist is the Chief Communications and Brand Officer at CSB, where she oversees strategic communications, community engagement, media relations, and brand management. With over 20 years of experience in marketing, public relations, diversity, equity, and inclusion (DE&I), and communications, Níel has a rich background in the public service and nonprofit sectors.

Previously, Níel was Chief Communications Strategist at JPRC, a boutique family-owned public relations agency specializing in reputation risk management, strategic communications, and media relations. Before that, she was the Senior Director of Communications and Engagement at the Mid-Ohio Regional Planning Commission (MORPC), leading marketing, media relations, stakeholder engagement, DE&I, and event strategy initiatives. In this role, Níel was the communications lead for the region’s LinkUS mobility and infrastructure initiative, collaborating with COTA, the City of Columbus, Franklin County, and MORPC.

Níel’s earlier roles included spokesperson for the mayor’s office and public information manager for the police department with the City of Gahanna. She also worked with the Ohio Treasurer of State’s Office, the Ohio Senate, the YMCA of Central Ohio, and Franklin County Children Services and served as assistant director of diversity and inclusion at the United Way of Central Ohio.

Níel holds an MBA from Ashland University and a bachelor’s degree in criminal justice from The Ohio State University. She is accredited in Public Relations (APR) and certified in crisis communication, media training, measurement and analysis, and reputation risk management.

AMY KANDEL

Amy Kandel is a passionate and driven professional eager to join the Community Shelter Board and contribute to its mission of fighting homelessness in Columbus. With over two decades of leadership as a business owner and entrepreneur, she has developed expertise in budget forecasting, financial reconciliation, and purchase order management. Her accounting expertise is rooted in the strong foundation she developed through years of owning and rolling out new small businesses. Most recently, she had the privilege of assisting the CFO at the Child Development Council of Franklin County as a grant accountant, reconciling grant expenditures in preparation for an audit. This hands-on experience further solidified her passion for making a meaningful impact through financial stewardship.

Amy was born and raised in Columbus but left for college in 1987! After college, she worked in New York City developing financial budgets for major retail brands. In 2004, she met her future husband and relocated to California. With the birth of her second child, it was important to return to Columbus to raise her 2 daughters with family! She loves to spend time with them! Amy has a deep and personal connection to the mission of fighting homelessness. She witnessed firsthand the Community Shelter Board's incredible impact when her husband, a property manager, needed to find immediate shelter for one of his tenants in a crisis. Experiencing that moment, she solidified her admiration for the vital work to provide safety and shelter for those in need. It's a cause she cares about deeply, and she is passionate about contributing to that mission in any way she can.

Amy is excited about the opportunity to leverage her skills, experience, and passion to help advance the Community Shelter Board's goals and make a meaningful difference in the lives of others.

AUDREY KING

Audrey King provides a wide variety of executive support to the President + CEO as well as other members of CSB’s executive leadership team. She is a focused, detail-oriented professional with over 10 years of experience. She enhances executive productivity while successfully managing high-volume calendar scheduling and workloads in rapidly changing environments. Beyond her community, Audrey's compassionate spirit has led her on journeys to 23 different nations, where she engaged in humanitarian aid and missions work, leaving a positive impact wherever she goes.

TOM LATHER

Tom Lather monitors partner agency spending to ensure proper expenditures of federal grant funding. He also assists with the program review and certification process. Tom has over 25 years of experience in the field of financial services, working in both the public and private sectors. Tom received his master’s degree in business administration from Ashland University as well as his undergraduate degree in business administration from the Ohio State University.

JOY MWANIKI

Joy Mwaniki handles gift processing, reporting, and records management for CSB’s development activities. She also assists the development team with administrative and logistics support. Joy has six years of progressive experience providing administrative aid and fostering project planning. She earned her degree in commerce - management from the Catholic University of Eastern Africa. She also holds a master’s degree in business administration from Strathmore University.

KATIE OCASIO

Katie Ocasio coordinates donor partnerships and helps raise funds to support CSB’s impact for people facing homelessness. She works with companies to share CSB’s impact and also leads individual and family giving programs. Katie worked for the past 12 years running programs to assist individuals with disabilities find employment and achieve full community integration. She attended the Ohio State University, where she earned a bachelor’s degree in international studies.

LILIA PEREZ-CHAVOLLA

Lilia Perez-Chavolla manages all private sector grant writing and reporting. In this capacity, she helps the development team raise funds to support CSB’s impact for people facing homelessness. Lilia has worked as a consultant for the United Nations system in the areas of communications and social development. She received her master’s and doctoral degrees in communication from The Ohio State University.

ADAM ROWAN

Adam brings over 15 years of leadership experience in strategic operations and quality improvement within the nonprofit sector. Most recently, he served as Chief Strategy and Operating Officer at Maryhaven, Inc., where he played a pivotal role in enhancing organizational performance and advocating for critical public health initiatives. His impressive career also includes leadership roles at St. Vincent Family Centers, where he advanced operational efficiency and performance improvement, and a foundation in education as a first-grade teacher. Adam's dedication to driving impactful change and improving systems will be instrumental in advancing our mission.

ISSRAH SALEH

As Communication Coordinator, Issrah Saleh implements communication and brand strategies to build understanding, awareness, and amplification of CSB’s mission. Collaborating closely with the Chief Communication + Brand Officer, she cultivates trustworthy and authentic relationships with stakeholders. Prior to joining CSB, Issrah crafted diverse communication campaigns addressing social justice concerns across various projects. She holds master's and bachelor's degrees in international relations and journalism, earned from Coventry University.

STEVEN SKOVENSKY

As Chief Programs Officer, Steven Skovensky has overall strategic and operational responsibility for all program areas, including prevention, street outreach, emergency shelter, rapid re-housing, and permanent supportive housing. He is part of the senior management team that drives strategy for the organization and represents Community Shelter Board on a local, regional, and national basis.

Steve has extensive experience in the field of homelessness. He holds a deep and unwavering commitment to housing as the solution to homelessness, and has a long track record of demonstrating collaborative and productive relationships to best achieve that vision.

Steve was with YMCA of Central Ohio from 2016 – 2020 where he most recently held the position of Executive Director of Supportive Housing, managing operational aspects of their permanent supportive housing portfolio. Prior to that he held the position of Senior Director of Operations, providing leadership at Van Buren Center, the largest homeless shelter in Columbus and Franklin County. Steve held a leadership role on the Maryhaven Outreach Team as the Program Coordinator, at Faith Mission as the Supportive Services Manager, and at Southeast as the Project Liaison Case Manager. He also worked in Chicago with individuals with HIV/AIDS, inpatient mental health patients, and at emergency shelters for single adults experiencing homelessness.

Before coming to Columbus, Steve worked for Lakefront SRO – now Mercy Housing Lakefront – an innovator in permanent supportive housing and blended management. He was a partner in the Aids Foundation of Chicago's Hospital to Housing program and study, and was named as a Harm Reduction Champion by Heartland Health Outreach in Chicago.

SHERRICE SLEDGE-THOMAS

Sherrice Sledge-Thomas is an accomplished organizational culture expert leading Community Shelter Board's human resources and diversity and inclusion efforts. As Chief People + Culture Officer, she spearheads initiatives to enhance organizational alignment and promote diversity, equity, and inclusion both internally and externally in CSB's mission to end homelessness. Sherrice's work is guided by CSB's core values of collaboration, passionate, committed effort, accountability and integrity, curiosity and innovation, and transparency.

With two decades of experience in organizational effectiveness, human capital management, and diversity, equity, and inclusion (DEI), Sherrice brings a wealth of expertise to her role. Prior to joining CSB in 2024, she served as VP of Diversity, Equity, Inclusion, and Access for the Columbus Chamber of Commerce, and held leadership positions at NiSource as Director of Change Management and Director of Human Capital. Sherrice holds certifications in Advanced Change Management, Team Effectiveness, and various assessment tools.

Sherrice earned her Master of Business Administration and Organizational Leadership from Franklin University, and she holds a Bachelor of Arts in Humanities and Women's Studies from The Ohio State University. Her commitment to driving positive change and fostering inclusive environments makes her an invaluable asset to CSB's mission and vision.

AMANDA SORRELL

Amanda is from and still lives in Gahanna, Ohio. They graduated from Capital University with a double B.A in Creative Writing and Religion. After graduation, Amanda was a development intern at Montaña De Luz, then Equitas Health, and spent 3 years working in veterinary medicine. Most recently, they were a Grants Coordinator at LifeCare Alliance. Outside of work Amanda enjoys reading, crafting, and spending time with their cat.

MICHELLE TRUDEAU

Michelle Trudeau processes accounts payable and receivable, as well as grants payable. She assists with federal grant payments and banking. She also provides human resources support and payroll processing. Michelle attended the Ohio Dominican University where she earned a bachelor’s degree in history with education certification.

CHRISTY TUCKER

Christy Tucker staffs the front desk and assists with finance and housing department operations. She also provides administrative and clerical support for all staff. Christy worked at Capri Gardens, a rehabilitation and nursing facility, and The Next Door rehabilitation facility in Nashville as a front desk specialist before joining the CSB team. She also worked as a senior program developer in North Ireland for six years, traveling to schools and speaking to youth. She earned her bachelor’s degree in music education from Indiana Wesleyan University.

CHAD WEESE

Chad Weese leads production and logistics for CSB’s fundraising events. He also manages community giving campaigns and coordinates development operations functions. Prior to joining Community Shelter Board, Chad worked as a plant manager in the fulfillment/distribution industry with over 10 years of experience in operations and project management. Prior to that he had 10 years of experience as a nuclear thickness gauge field service engineer after serving 6 years in the U.S. Navy as an electronics warfare technician aboard the USS Enterprise. Chad earned his associates degree in business management from Hocking College.

TWILA WELLMAKER

Twila Wellmaker works with partners and stakeholders across the community as part of a comprehensive, coordinated response to young people, under age 24, facing homelessness. She also works with street outreach partners who engage people living outdoors to help them get to the safety of shelter or housing, facilitating access to benefits and targeted financial assistance, among other services. Twila has been a service provider for non-profits, state, and county government for over 28 years. She has worked extensively with youth at the Ohio Department of Youth Services in a leadership role and with the Mecklenburg County Sheriff's Office in Charlotte, NC. She worked with women coming out of incarceration at Changed Choices in Charlotte, NC where she assisted with a high success rate for clients gaining housing after program completion. In her latest role at the Center for Healthy Families, she served as Housing Supervisor overseeing the housing program for pregnant and parenting teens along with managing the emergency rental assistance program. She has worked with landlords and partners to assist youth in gaining housing and avoiding eviction. Twila holds a bachelor’s degree from Eastern Illinois University.

ADRIENNE WENTLING

Adrienne Wentling administers Community Shelter Board’s financial assistance programs. She works with case managers in shelters and outreach programs to provide short-term rent and utility assistance to people experiencing homelessness. Adrienne previously worked for Homefull in housing and administrative support roles. She holds a bachelor’s degree in Sociology and Psychology from Ohio Wesleyan University.

COURTNEY WHITE

Courtney White handles lease-up and vacancy management of permanent supportive housing. To ensure that the most vulnerable people experiencing homelessness are prioritized, Courtney manages a common method for application, screening and placement into permanent supportive housing across the homeless system. Prior to joining Community Shelter Board as Development Associate in 2019, Courtney worked as an administrative assistant in construction. She was also an independent financial coach and recruiter at Primerica Financial Services for two years, along with several years of experience doing event coordination and staffing recruitment. She earned her bachelor’s degree in communications from The Ohio State University.

NATALIE ZIMMERMAN

Natalie Zimmerman works with partners and stakeholders across the community as part of a comprehensive, coordinated response to people facing homelessness. Her work focuses on the homeless hotline and programs for shelter, rapid re-housing, and permanent supportive housing. Natalie has worked with diverse populations over the last decade, including youth, parents receiving rental assistance and coaching, women with substance use disorders, seniors, refugee and immigrant communities, and those facing eviction. Prior to moving to Columbus, Natalie lived in eight different countries where she worked on human rights and international development issues that affect vulnerable populations.

She earned a bachelor’s degree in international studies from Ohio University, a master of philosophy degree in development economics from the University of Glasgow, Scotland, and a post-graduate specialization in family health from the Catholic University in Curitiba, Brazil.