Winter Warming Centers

Warming Centers have specific operating hours:

• 24/7 Access: The Third Shift Warming/Cooling Center (at First English Lutheran Church) is open 24 hours a day, 7 days a week. 

• Daytime Access: Centers like Jordan’s Crossing, The Open Shelter, and Columbus Relief have specific daytime hours. 

• Overnight Access: Star House for ages 14–24 is open for drop-in from 10:30 pm–2:00 pm.
  

Please check the specific hours listed for each location.

Third Shift Warming/ Cooling Center accepts walk-ins 24/7, and Star House accepts ages 14-24 each night from 10:30 pm to 2 pm. Refer to each location for more information.

If you need a guaranteed overnight shelter bed outside of these warming center options, please call the Homeless Hotline at 614.274.7000.

Yes, during normal business hours. Columbus Metropolitan Library locations and Columbus Recreation and Parks community centers are open to the public and can serve as safe places to get out of the cold. Please note that, unless specifically announced, these facilities do not feature specialized amenities, such as beds or showers, that some dedicated Warming Centers offer.

You can plan your bus route to any of the listed centers using COTA. Visit ride.cota.com to map your trip from your current location.

Some Centers provide meals, but it varies by location:

• Jordan’s Crossing serves dinner on Fridays at 5:30 pm.
• Open Shelter often serves lunch daily.
• Some overnight locations offer meals; contact them for more information.

For immediate food assistance, you can call the Food Line at 614.341.2282, Monday–Friday, 8:00 am-4:00 pm.

Columbus Relief offers laundry and showers, but you must schedule them on weekdays. Please call 614.517.2038 to make an appointment.

Star House offers clinical therapy and case management services for youth ages 14–24. For general medical concerns, contact Mount Carmel Housing Outreach at 614.234.4646, though they are not a crisis line. If you have an immediate medical emergency, please call 911.

The Third Shift Warming/Cooling Center at First English Lutheran Church offers pet-friendly overnight accommodations, subject to availability. Please contact the individual centers directly to ask about their specific pet policies before arriving.

Yes. Star House, 1220 Corrugated Way, serves youth ages 14–24 and offers drop-in services 365 days a year. Youth are also welcome to utilize our other locations.

If you are concerned about someone living outside, you can leave a message for the Mount Carmel Housing Outreach team at 614.234.4646. If the person is in immediate danger or having a medical emergency, please call 911.